Complaints

Complaints

At Wrist, we are dedicated to your satisfaction. If you encounter a problem with a product or service, our complaints process is here to help.

How to advertise:

• Contact Us: Send a message to [email/phone] with your order number and a description of the problem.
• Attach Evidence: If possible, send photos showing the defect
• Solution: We get back to you quickly with the next step, be it replacement, repair or refund

Our Promise:

• We will respond within 24 hours.
• Efficient Handling: Every complaint is handled efficiently and fairly.
• Updates: We will keep you informed throughout the process.
• Customer Satisfaction: Our goal is to resolve your issue to your complete satisfaction.

Thank you for choosing Wrist